Terms of sale
These terms apply when you buy a case from Verkykerskop through our shop. By placing an order you agree to them. Nothing in these terms reduces your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.
Who you are buying from
- Legal name: TurnRank (Pty) Ltd, a private company
- Registration number: [NEEDS: company or close corporation registration number]
- VAT number: [NEEDS: VAT registration number]
- Physical address, also for service of legal documents: 95 Stuart Street, Harrismith
- Owners or directors: [NEEDS: names]
- Phone and WhatsApp: 060 052 8272
- Email: [email protected]
- Website: [NEEDS: domain, once registered]
What you are buying
The lamb case is 10 kg of the best eating parts of one Hampshire Down lamb raised on our farm near Harrismith, dry-aged 7 days, trimmed, packed cut by cut and blast frozen. A case holds a whole leg, rib, shoulder, two shanks, six loin chops, six rib chops, half a neck and breakfast sausage. The case weighs 10 kg. The weight of each cut is approximate and varies slightly from case to case.
Every cut is vacuum packed on its own, wrapped in brown butcher paper and delivered frozen. The meat is not halaal. Keep it frozen at -18C or colder and thaw it in the fridge.
The beef case is 6 kg: beef strips, mince, patties, sausages, wors and frikkadels, from cattle finished on our pasture. Every pack is vacuum sealed and delivered frozen.
Prices
All prices are in South African rand and include VAT.
The lamb case costs R2520. The beef case costs R895. Delivery is calculated at checkout from your address and added to your order before you pay.
Introductory offer
The first 300 lamb cases sold cost R2016 each, VAT included, plus delivery. The offer starts on [NEEDS: start date] and ends when 300 cases have been sold. From case 301 the lamb case costs R2520. The offer applies to the lamb case only.
Ordering and payment
You order and pay in our shop. We take Visa, Mastercard and the other major cards, but not American Express. Payments are processed by Paystack, and we never see or store your card number.
Your order is confirmed when your payment clears. If a case you have paid for is not available, we tell you and refund you in full.
Delivery
We deliver to Johannesburg, Pretoria and Cape Town by frozen-food courier. Delivery times, costs and what to do if a pack arrives damaged are on our delivery and returns page, which forms part of these terms.
If something is wrong
If a pack arrives damaged, thawed or missing, or a cut turns out to be defective, we replace it or refund it, your choice. Hand a damaged or thawed pack back to the courier at the door, or tell us on WhatsApp as soon as you find the problem.
Because the case is frozen food delivered to your home, we do not accept returns for a change of mind.
Your information
How we collect and use your personal information is set out in our privacy policy.
Complaints
Send any complaint to us first on WhatsApp at 060 052 8272 or by email to [email protected]. We reply within [NEEDS: response time]. If we cannot resolve it, you may refer it to the National Consumer Commission or another body that handles consumer complaints.
The law that applies
These terms are governed by the law of South Africa.
Changes to these terms
We may update these terms. The version on this page when you place your order is the one that applies to that order.